Terms of Service – Versant

Terms of Service – Versant

Effective date September 30, 2025

IMPORTANT NOTE: PLEASE READ THESE TERMS OF SERVICE AND THE TERMS OF SERVICE FOR SPECIFIC VERSANT SERVICES LINKED BELOW CAREFULLY AS THEY MAY IMPACT YOUR LEGAL RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US. SPECIFICALLY, PLEASE REFER TO THE SECTION TITLED “RESOLVING DISPUTES BETWEEN YOU AND VERSANT” OR, AS APPLICABLE “RESOLVING DISPUTES BETWEEN YOU AND” THE APPLICABLE VERSANT SERVICE, WHICH REQUIRES THAT CERTAIN DISPUTES BE RESOLVED THROUGH MANDATORY BINDING ARBITRATION AND PRECLUDE YOU FROM LEADING OR PARTICIPATING IN A CLASS ACTION, AS WELL AS THE SECTIONS TITLED “CLASS ACTION WAIVER” AND “JURY TRIAL WAIVER” WHICH CONTAIN A CLASS ACTION WAIVER AND JURY TRIAL WAIVER FOR NON-ARBITRABLE DISPUTES.

Welcome to the Terms of Service (the “TOS”) for our websites, software, mobile applications, user interfaces, features, functionalities, recommendations and reviews, content, games, interactive TV, or other products and online services (including all Content therein, the “Versant Services”).  The Versant Services are made available to you by Versant Media, LLC, and its affiliated companies (including successors & assigns, “Versant,” “we,” “us” or “our”). 

These TOS set out the agreement between you and Versant regarding how you can use the Versant Services, and what responsibilities you and Versant have to each other. These TOS contain important information regarding your legal rights.

These TOS replace and supersede any prior terms of use or similar agreements applicable to the Services, including those previously provided by NBCUniversal Media, LLC. By continuing to access or use the Versant Services after September 30, 2025, you agree to be bound by these TOS. If you previously agreed to terms of use with NBCU you are hereby notified that those terms are no longer in effect, and your use of the Services is now governed exclusively by these TOS.

BY USING THE VERSANT SERVICES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TOS AND OUR PRIVACY POLICY, which describes our privacy practices in detail and is incorporated herein by reference. Please read them carefully.

IN ADDITION, YOUR USE OF CERTAIN VERSANT SERVICES WILL BE GOVERNED BY THE TERMS OF SERVICE SPECIFIC TO THOSE VERSANT SERVICES, including:

BY USING ANY OF THE ABOVE VERSANT SERVICES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THE RELEVANT TERMS OF SERVICE LINKED ABOVE FOR SUCH SERVICE AND OUR PRIVACY POLICY, which describes our privacy practices in detail and is incorporated into such Terms of Service by reference. Please read the applicable Terms of Service carefully.

Table of Contents[a]

  1. General  Terms that describe the agreement between us and who is eligible to enter it.
  2. Services   Terms that discuss what Services are available and your access to those services.
  3. Content & Tools   Terms that relate to the content on our Services, who owns it, and how it can be used and tools on our Services.
  4. Restrictions   Terms that explain the rules about how users like you can use our Services, and what will happen if those rules are violated.
  5. Accuracy and Completeness of Information [b]Terms that relate to the information on the Services.
  6. Third Party Services and Third Party Platform Providers   Terms that address third parties with which you may interact while using our Services.
  7. Disclaimers and Indemnification   Terms that discuss who is responsible for each aspect of our relationship with you.
  8. Resolving Disputes Between You and Versant   Terms that address disputes between us and how they can be handled.
  9. Applicable Law, Jurisdiction, and Venue [c] Terms that explain what law applies and where disputes will be addressed.
  10. Purchases and Payments   [d]Terms that discuss making purchases on or through the Versant Services.
  11. Additional Terms   Terms that provide information about how the contract can be interpreted, applied, or modified.

 

  1. General 
  1. Acceptance of the TOS. You may access the Versant Services in accordance with the TOS. You represent that you have read, understood, and agree to be bound by these TOS in connection with your access to and/or use of any of the Versant Services. If you do not agree to these TOS, you may not access or use the Versant Services. By using the Versant Services, you will be deemed to have agreed to the TOS.
  2. Eligibility.
  1. The Versant Services are for users who are 18 years of age or older and reside in the United States (including its territories and possessions), or those outside the United States who, to the maximum extent permissible under applicable law, consent to use the Versant Services in accordance with U.S. laws and these TOS.   We reserve the right to refuse to provide the Versant Services to anyone for any reason at any time.
  2. You represent and warrant that you have all necessary rights, power, and authority to agree to these TOS and perform your obligations hereunder, and nothing contained in these TOS or in the performance of such obligations will place you in breach of any other contract or obligation.
  3. By accessing or using the Versant Services, you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo (e.g., Crimea, Cuba, Iran, North Korea or Syria); and (ii) your access to and use of the Versant Services will comply with the United States export control and economic sanctions requirements.
  1. Supplemental terms. Supplemental terms and conditions apply to some Versant Services, such as certain Versant brand services, sweepstakes, subscriptions or online purchases, and are deemed part of these TOS. (“Supplemental Terms”). Any Supplemental Terms are in addition to these TOS and, to the extent there is a conflict between the Supplemental Terms and these TOS, the Supplemental Terms will prevail with respect to such conflict. If you do not agree to the applicable Supplemental Terms, you may not use the Versant Services to which they apply.
  2. Modifications. YOUR ACCESS TO OR USE THE VERSANT SERVICES IS GOVERNED BY THE THEN-CURRENT TOS. We reserve the right, at our sole discretion, to modify these TOS any time by posting the amended TOS here with an updated “Last Updated” date above. If the changes include material changes that require notice under applicable law, we will notify you of the changes as required by law, which may include, but is not limited to, notification through the Services or via email. Your continued access or use of the Versant Services after we post changes to these TOS will be deemed acceptance of these TOS as modified, or, if notice is required by law, after such notice to you unless you accept the modified TOS earlier.  If you do not agree to the new TOS, you may not use the Versant Services. We encourage you to check back here for any such changes from time to time.
  3. Account Registration. You may be asked to create an account and/or provide registration information in order to access some of the Versant Services. You are responsible for providing correct, current and complete information and maintaining the accuracy of such information. You agree that we may take steps to verify the information you provide. The Versant Services and any user names or passwords you use to access the Versant Services ("Passwords") are for personal use only. You are solely responsible for maintaining the security of your Passwords and you agree to immediately notify us of any unauthorized use of your Passwords and/or other security breaches related to the Versant Services. You may terminate your account for any reason or no reason, provided that termination of your account may impact your ability to access and use certain Versant Services.
  1. Services
  1. Availability of Services.  We grant you a limited, non-sublicensable, non-transferable license to access and use the Versant Services for your personal and non-commercial use only, and only in accordance with these TOS. Except as we specifically agree in writing, no element of the Content may be used or exploited in any way other than as part of the authorized Versant Services made available to you. To the extent the Versant Services make Content available for download, we grant you the right to download such Content onto the device on which you use the Versant Services in compliance with these TOS. We may change, suspend or discontinue any or all of the Versant Services, including any features, products, or functionalities, at any time for any reason without notice or liability to you. We make no representations or warranties about the quality, accuracy, or availability of the Versant Services, including, but not limited to blackouts, location or device-based limitations or compatibility, or Content-viewing windows.
  2. Personalization and Advertising Features.  Certain of the Versant Services are personalized or ad-supported (including targeted or personalized advertising). Personalized recommendations and targeted advertising enable us to provide you with content and features that may otherwise be unavailable to you and are integral to the Versant Services and these TOS. By using the Versant Services, you are requesting and directing us to provide you with personalized and ad-supported Versant Services that process data as described in our Privacy Policy, subject to any choices and rights described therein.
  3. Wireless Features. The Versant Services may offer certain features that are available via a mobile network, such as the ability to receive messages, upload content or download applications to your wireless device (collectively, “Wireless Features”).  If you use any Wireless Features, you agree that we may send communications to your device.
  4. Devices and Charges. You are solely responsible for obtaining all devices and software, internet connectivity, mobile service, and other services needed for your use of the Versant Services, and you will be solely responsible for all charges related to them. Your carrier or internet service provider may charge fees for or restrict certain Wireless Features.
  1. Content & Tools 
  1. Versant Content. The Versant Services contain or reference material that is owned by us as well as third parties, including but not limited to software, images, videos, text, and audio (collectively, “Content”).  As between Versant and you, Versant owns all right, title and interest in and to the copyrights, trademarks, service marks, trade names, and all other intellectual and proprietary rights throughout the world associated with the Versant Services and Content, including as incorporated into User-Generated Content. Except as expressly stated in these TOS, nothing in these TOS shall be deemed to convey to you any right, title or interest in or to the Versant Services or Content. To the extent the Versant Services include an explicit authorization with respect to certain Content (e.g., the right to repost content on social media), Versant hereby grants you a limited, revocable license to post or upload such Content onto your personal social media account(s) without modification and in accordance with the restrictions in these TOS or any other Supplemental Terms associated with such Content. To the extent we authorize you to create, Upload, publicly display or publicly perform User Generated Content that is derived from our Content, we grant you a non-exclusive license to create a derivative work using the specifically referenced Content. You assign to us of all rights worldwide in the work you create for the duration of copyright in the User Generated Content, in all formats and media known or unknown to date, including for use on third party sites and platforms without any compensation to you. If such assignment is invalid, your license to create derivative works using our Content is null and void.
  2. User-Generated Content. The Versant Services may include opportunities for you or others to upload, post, transmit or otherwise distribute (“Upload”) on or through Versant Services text, images, audio, video or other content (“User-Generated Content”). You acknowledge and agree that all User-Generated Content you submit, whether publicly posted or privately transmitted, is your sole responsibility. You further agree that you have all required rights to submit, post, upload or otherwise use or disseminate such User-Generated Content without violation of any third-party rights. Except as may be explicitly requested in connection with particular programs or promotions, Versant is not requesting, and is unwilling to review, ideas or materials relating to characters, storylines, treatments, scripts, artwork, visual or audio-visual content, or other artistic or creative works (whether relating to pre-existing Versant properties or not). Except as expressly set forth in these TOS (such as with respect to Feedback), you shall continue to own all rights in and to your User-Generated Content, except to the extent your User- Generated Content contains or is otherwise derived from materials, content, or elements owned by Versant or any of our affiliated companies or partners (e.g., characters or other elements created or owned by us).
  1. License to User-Generated Content.  You hereby grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid up, sub-licensable through multiple tiers (including to other users of the Versant Services), transferable, non-exclusive license to use, reproduce, adapt, prepare derivative works based on, publicly display, publicly perform, distribute, incorporate in other works, and/or otherwise exploit, in whole or in part, User-Generated Content (including your name, likeness and voice as it appears in that User-Generated Content) in any manner and any media now known or hereafter developed, without further notice to you, and without the requirement of compensation or additional permission from you or any other person or entity. You represent and warrant that you own all User-Generated Content or are otherwise authorized to grant the license above.
  2. Use and Distribution of User-Generated Content.  You agree that Versant may give you attribution for your User-Generated Content, but we are not required to so. To the extent permitted by applicable law, you hereby waive and agree not to assert any “moral rights” or other proprietary rights in any User-Generated Content against us, our licensees, our representatives or other users.
  3. Public Nature of Versant Services.  You acknowledge that you Upload any User-Generated Content voluntarily, and have no expectation of privacy or confidentiality with respect to any User-Generated Content you Upload, and that no fiduciary relationship exists between us and you or any other party based on the User-generated Content. Although we may offer you the ability to Upload User-Generated Content anonymously, we may store your account information. Except as required by law, we make no guarantees to remove User-Generated Content from the Versant Services or other sites, and we may retain User-Generated Content in our backup files, including after termination of your account.
  4. No Responsibility for User-Generated Content.  Versant is not responsible or liable for any User-Generated Content and we have no obligation to investigate, monitor or correct any User-Generated Content (e.g., for accuracy or completeness) except as provided in Section 3.3. User-Generated Content may not reflect the views of Versant and we do not endorse any User-Generated Content that you or other users Upload. You understand that by using the Versant Services, you may be exposed to User-Generated Content that you may consider to be offensive or objectionable. You acknowledge and agree that you bear the sole risk of reliance on any User-Generated Content available on or through the Versant Services and that we disclaim all liability in connection with User-Generated Content. While you will have access to such User-Generated Content, it is not yours and you may not copy or use User Content for any purpose except as contemplated by these TOS.
  1. Feedback. From time to time, you may provide us with comments, suggestions, or ideas for enhancements, improvements, changes, or additions to the Versant Services or our business in general, including ideas for new features, materials, and other content (“Feedback”). By providing us Feedback, you grant to us exclusive ownership of the Feedback and of all intellectual property rights and other rights in it, and you will provide us with reasonable cooperation in documenting this grant. Versant has no obligation to do anything with Feedback, but we will have the full, worldwide, unencumbered right to use, incorporate, and otherwise fully exercise and exploit any such Feedback via all forms of media, distribution methods, and technology now known or later developed, for any purposes, commercial or otherwise, and to transfer or license our rights in the Feedback, without notice, acknowledgement or compensation to you.
  2. Infringement Policy. If you believe that any User-Generated Content is defamatory or infringes your intellectual property, please send a written notice following the rules in our Infringement Policy to request a review of the alleged infringement. Pursuant to 17 U.S.C. Section 512 as amended by Title II of the U.S. Digital Millennium Copyright Act of 1998, we reserve the right to remove your User-Generated Content.
  3. Artificial Intelligence. We may enable you to use tools powered by artificial intelligence to power certain features of the Versant Services (“AI Tools”). These AI Tools may review inputs such as questions and other User-Generated Content to generate responses. AI Tools also may not be appropriate and may be inaccurate, offensive, infringing, and objectionable. Versant provides the AI Tools as a convenience to you, and they and their content are provided to you on an as-is basis with no representations or warranties of any kind, whether express or implied.
  1. Restrictions
  1. Prohibited Actions. You may not attempt any of the actions set forth in this list of Prohibited Actions or authorize, facilitate or induce others to do so. You recognize that Uploading unlawful material could expose you to criminal and/or civil liability.
  2. Investigations, Monitoring, and User Disputes. We may, but are under no obligation to, examine, record, copy and disclose your use of the Versant Services including as necessary to satisfy any law, regulation or governmental request. We reserve the right to take, or refrain from taking, any and all steps available to us, once we become aware of any violation of these provisions, including, but not limited to, modifying or removing any User-Generated Content, warning users, suspending users and Passwords, terminating accounts, blocking access to the Versant Services or taking other corrective action we deem appropriate. You are solely responsible for your use of the Versant Services, User-Generated Content, and any interaction with other users of the Versant Services, and we reserve the right, but shall have no obligation, to become involved in any way or to monitor disputes between you and any other users of the Versant Services.
  3. Termination and Suspension. We may, in our sole and absolute discretion, terminate, suspend, or otherwise deny your access to all or part of the Versant Services at any time for any or no reason at all, with or without notice to you. Termination, suspension or cancellation of your account or access to the Versant Services (collectively, “Termination”) shall not affect any right or relief to which we may be entitled, at law or in equity. Upon such Termination, all rights granted to you in these TOS will automatically terminate and immediately revert to us. Following such Termination, these TOS shall remain in full force and effect with respect to your past and future use of the Versant Services, including all rights granted by you to us.
  1. Accuracy and Completeness of Information
  1. We do not warrant that information made available on or through the Versant Services is accurate, complete, reliable, error-free or current. Occasionally the Versant Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information in connection with the Versant Services is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information in the Versant  Services, except as required by law.
  1. Third Party Services and Third Party Platform Providers
  1. Third Party Services. The Versant Services may provide links to third-party websites, widgets, software, services or other utilities (“Third-Party Services”). Third-Party Services are provided solely as a convenience to you, and we are not responsible for Third-Party Services. The inclusion of a link to or other integration with a Third-Party Service on any Versant Service does not imply an endorsement by or affiliation with us. Your rights and obligations while accessing those Third-Party Services will be governed by the agreements and policies relating to the use of and made available by those Third-Party Services. We will not be responsible or liable for any confidential or personal information you provide in connection with any Third Party Services, or loss or damage of any sort incurred as the result of any dealings with or as the result of the availability of such Third Party Services on the Versant Services.
  2. Third Party Platform Providers. If you access or download the Versant Services via an Apple, Inc. (“Apple”), Amazon.com, Inc., Google, Inc., Microsoft Corporation, Samsung Electronics America, Inc. (“Samsung”) or any other third-party app store or platform (each a “Third-Party Platform Provider”), such Third- Party Platform Providers, shall be third-party beneficiaries to these TOS. However, these Third-Party Platform Providers are not party to these TOS and have no obligation to provide maintenance and/or support of the Versant Services. Your access to the Versant Services through the Third-Party Platform Provider’s app stores or platforms is subject to such Third-Party Platform Provider’s then-applicable terms of service. You should read the terms of service agreements and privacy policies that apply to such third-party products.
  3. Authentication. To the extent your use of the Versant Services requires authentication by your cable, satellite or wireline provider or multichannel video programming distributor through which you receive video programing services (collectively, “MVPD Provider”), then the authentication process and any information you provide is strictly between you and your MVPD Provider, and we shall have no responsibility or liability with respect to such process.
  1. Disclaimers & Indemnification
  1. Disclaimer of Warranties. We make no representations or warranties as to the Versant Services (which, for purposes of this Section 7 only, shall include the Third-Party Services) with respect to their accuracy, timeliness, reliability, availability, completeness or otherwise. WE PROVIDE THE VERSANT SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE, OUR PARENT, EACH OF OUR AFFILIATES, AND ALL SUCH PARTIES’ DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSEES AND LICENSORS (COLLECTIVELY, THE “VERSANT PARTIES”) DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, OR LIABILITY FOR FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAYS IN OPERATION OR TRANSMISSION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE. WITHOUT LIMITING THE FOREGOING, VERSANT, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT (i) THE VERSANT SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (ii) THE VERSANT SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (iii) THE VERSANT SERVICES ARE FREE OF ERRORS; (iv) THE FUNCTIONS OR FEATURES OF THE VERSANT SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (v) DEFECTS WILL BE CORRECTED, OR (vi) THE VERSANT SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VERSANT MAKES NO WARRANTY THAT IT WILL UPDATE OR CONTINUE TO OFFER OR MAKE AVAILABLE THE VERSANT SERVICES, INCLUDING WITHOUT LIMITATION ANY PARTICULAR WEBSITE, APP, OR VERSANT SERVICE FOR ANY PARTICULAR LENGTH OF TIME. THE FOREGOING DISCLAIMERS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TOS OR YOUR USE OF THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE VERSANT SERVICES REMAINS WITH YOU. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
  2. Limitation of Liability.
  1. IN NO EVENT WILL THE VERSANT PARTIES’ AGGREGATE LIABILITY TO YOU IN CONNECTION WITH VERSANT SERVICES OR THESE TOS EXCEED (i) THE AMOUNT (IF ANY) PAID BY YOU TO VERSANT IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE LIABILITY; OR (ii) ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE THIRD-PARTY PLATFORM PROVIDERS OR THEIR RESPECTIVE AFFILIATES, VENDORS, AGENTS AND SUPPLIERS, AS APPLICABLE, GIVE ANY WARRANTY, HAVE ANY RESPONSIBILITY OR HAVE ANY LIABILITY WITH RESPECT TO YOUR USE OF THE VERSANT SERVICES. FURTHERMORE, NONE OF THE VERSANT PARTIES WILL BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE VERSANT SERVICES. THE FOREGOING LIMITATION APPLIES (x) WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF VERSANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE; AND (y) TO ANY DAMAGES OR INJURY ARISING FROM ANY COMPUTER VIRUS, FILE CORRUPTION, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, USE OF ANY DATA OR ANY OTHER DAMAGES.
  2. BECAUSE SOME JURISDICTIONS DO NOT ALLOW FOR THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, VERSANT PARTIES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY THE LAW OF SUCH JURISDICTION. IN ADDITION, BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE DISCLAIMER OF CERTAIN WARRANTIES, THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU.
  3. THE FOREGOING LIMITATIONS ARE FUNDAMENTAL AND MATERIAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN VERSANT AND YOU AND WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.
  1. Exclusions. YOU ACKNOWLEDGE AND AGREE THAT ANY DAMAGES YOU INCUR ARISING OUT OF THE ACTS OR OMISSIONS OF THE VERSANT PARTIES OR YOUR USE OF THE VERSANT SERVICES ARE NOT IRREPARABLE AND ARE INSUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR OTHER EQUITABLE RELIEF RESTRICTING THE AVAILABILITY OF OR ANY PERSON’S ABILITY TO ACCESS ANY PORTION OF THE VERSANT SERVICES OR THE DISPLAY, PERFORMANCE OR DISTRIBUTION OF OUR CONTENT.
  2. Indemnification.  To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless the Versant Parties from and against any and all claims, demands, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees and costs) arising out of or related to (i) any breach of these TOS, violation of applicable law, or infringement of a third party’s rights; (ii) User-Generated Content; and/or (iii) your use of the Versant Services or any use of your account via the Versant Services. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses.

    If you are a California resident, you waive California Civil Code Section 1542, which provides: A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.

If you are not a California resident, you waive your rights under any statute or common law principle similar to Section 1542 that governs your rights in the jurisdiction of your residence.

  1. Resolving Disputes Between You and Versant

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS—INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT (BY REQUIRING YOUR DISPUTE TO BE SUBMITTED TO ARBITRATION) AND LIMITING YOUR RIGHTS TO RESOLVE YOUR DISPUTE AS PART OF A CLASS OR REPRESENTATIVE ACTION.

Informal Dispute Resolution. Most disputes between you and Versant arising from or relating to the Versant Services or these TOS (“Disputes”) can be resolved informally, so if you have an issue with the services, you agree to reach out to us before initiating a lawsuit or arbitration, except as set forth in in the Exceptions paragraph below (“Informal Dispute Resolution”). This requires emailing [email protected]  a written notice (“Written Notice”), which must include: (1) your name; (2) the email address(es) associated with your relationship with Versant; (3) a detailed description of the issue; and (4) how you’d like to resolve it.  You must engage in this informal resolution process before starting any formal dispute resolution unless exempted by law. Applicable statutes of limitations and due dates for arbitration filing fees or other deadlines will be tolled upon receipt of the Written Notice to [email protected], while the parties attempt informal resolution.

The Written Notice must be provided on an individualized basis and you and Versant agree to personally meet and confer, via telephone or videoconference, to attempt to resolve the Dispute, with that meet and confer being individualized unless all parties agree otherwise.  If either party is represented by counsel, that party’s counsel may participate in the conference, but the party shall also personally attend the conference, unless one party states in writing that the other party is not required to personally attend.  

If the dispute is not resolved within sixty (60) days after receipt of the Written Notice, you and Versant agree to resolve any remaining dispute through further informal discussions or one of the formal dispute resolution provisions below. 

Agreement to Arbitrate. If Informal Dispute Resolution fails, then either party may initiate binding arbitration as the sole means to resolve Disputes, subject to the provisions following this header through and including the paragraph titled “Changes to this Arbitration Agreement” (collectively, the “Arbitration Agreement”).  

The parties agree that this Arbitration Agreement is made pursuant to a transaction in interstate commerce and is governed by the Federal Arbitration Act (“FAA”).  The arbitration will be administered by National Arbitration and Mediation (“NAM”).  If NAM is not available to arbitrate, the parties will mutually agree on an alternative arbitration provider.

In accordance with the notice and opt-out provisions set forth herein, this Arbitration Agreement is intended to be interpreted broadly and it applies to all Disputes between you and Versant, including but not limited to (1) claims that arose, were asserted, or involve facts occurring before the existence of this Arbitration Agreement, or any prior agreement; and (2) claims that may arise after the termination of this Arbitration Agreement.  

Except as set forth in the paragraph below titled “Exceptions to Informal Dispute Resolution and Arbitration Agreement,” the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all Disputes. You and Versant further agree that arbitrable Disputes include but are not limited to issues arising out of or relating to the interpretation, applicability, enforceability, formation, or performance of this Arbitration Agreement, including, but not limited to, any claim that all or any part of these terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment, non-payment, or timing of any administrative or arbitrator fees.

WAIVER OF RIGHTS INCLUDING JURY TRIAL.  

THE PARTIES UNDERSTAND THAT ARBITRATION MEANS THAT AN ARBITRATOR AND NOT A JUDGE OR JURY WILL DECIDE ANY DISPUTE, AND THAT RIGHTS TO DISCOVERY AND APPEALS MAY BE LIMITED IN ARBITRATION. THE PARTIES FURTHER UNDERSTAND THAT THE COSTS OF ARBITRATION COULD EXCEED THE COST OF LITIGATION IN SOME INSTANCES.

YOU HEREBY ACKNOWLEDGE AND AGREE THAT BY AGREEING TO THESE TOS AND ARBITRATION AGREEMENT, YOU AND VERSANT ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

CLASS ARBITRATION AND COLLECTIVE RELIEF WAIVER.

YOU AND VERSANT ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT ALLOWED BY LAW, AND EXCEPT AS PROVIDED HEREIN BELOW, ANY ARBITRATION SHALL BE CONDUCTED IN AN INDIVIDUAL CAPACITY ONLY AND NOT AS A CLASS OR OTHER REPRESENTATIVE ACTION (INCLUDING, WITHOUT LIMITATION, ANY PRIVATE ATTORNEY GENERAL ACTION), AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE AN INDIVIDUAL PARTY’S CLAIM; NOTWITHSTANDING THIS ACKNOWLEDGEMENT, YOU AGREE THAT ANY ARBITRATION INVOLVING YOU MAY PROCEED ON A CONSOLIDATED BASIS IF AND ONLY IF VERSANT PROVIDES ITS CONSENT TO CONSOLIDATE IT IN WRITING.

With the exception of the paragraph titled “Class Arbitration and Collective Relief Waiver” and the paragraph titled “Mass Filings,” if any part of this Arbitration Agreement is deemed to be invalid, unenforceable, or illegal, then the balance of this Arbitration Agreement shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, or illegal provision(s) were not contained herein. If, however, the paragraph titled “Class Arbitration and Collective Relief Waiver” or the paragraph titled “Mass Filings,” are found to be invalid, unenforceable, or illegal, then the entirety of this Arbitration Agreement shall be null and void, and neither you nor Versant shall be entitled to arbitrate the dispute in question.

This provision does not prevent you or Versant from participating in a class-wide settlement of claims.

Arbitration Rules. Except as modified by this Arbitration Agreement, NAM will administer any arbitration in accordance with the NAM “Comprehensive Dispute Resolution Rules and Procedures,” “Fees For Disputes When One of the Parties is a Consumer,” and the “Mass Filing Supplemental Dispute Resolution Rules and Procedures” in effect at the time any demand for arbitration is filed with NAM, excluding any rules or procedures permitting class or representative actions (“NAM Rules”). The applicable NAM rules and procedures are available at www.namadr.com or by emailing National Arbitration and Mediation’s Commercial Department at [email protected].

Except where prohibited by applicable law, the arbitrator shall apply the law of the state of New York without giving effect to any law that would result in the applicable of the law of any other jurisdiction.  You and Versant agree that dispositive motions will be allowed in the arbitration.  

If the amount in controversy is less than $10,000, then the arbitration will be conducted solely on the basis of written materials that you and Versant submit to the arbitrator, unless (i) the arbitrator determines that a hearing is necessary; (ii) applicable law requires otherwise; or (iii) the parties agree otherwise.  If the amount in controversy exceeds $10,000, either party may request (or the arbitrator may determine) to hold a hearing.

Arbitration Demand. Any arbitration demand or counterclaim asserted by either party must contain sufficient information to provide fair notice to the other party of the asserting party’s identity, the claims being asserted, and the factual allegations on which they are based, and must include proof that the claimant is party to this Arbitration Agreement and to these TOS. The arbitrator and/or NAM may require amendment of any demand or counterclaim that does not satisfy these requirements.  

Arbitration Fees. Each party is responsible for its own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise.

The parties agree that NAM has discretion to reduce the amount or modify the timing of any administrative or arbitration fees due under NAM Rules where it deems appropriate, provided that such modification does not increase the costs to you, and you further agree that you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Arbitration Agreement while such challenge remains pending before NAM, the arbitrator, and/or a court of competent jurisdiction, and that any and all due dates for those fees shall be tolled during the pendency of such challenge.

Arbitration Location. The arbitration proceedings will presumptively be held via video- or telephone-conference unless (A) the arbitrator determines there is good cause to hold an in-person hearing or (B) the parties agree otherwise.  Except as otherwise provided in the paragraph titled “Mass Filings” or unless you and Versant agree otherwise, in the event there is an in-person proceeding:

  • if you live in the United States, any in-person proceedings will take place in the county of your primary residence or, if no arbitrator is available in that county, then at the closest arbitration location available in the state;
  • if you live outside the United States, to the extent permissible in your country, any in-person proceedings will take place in New York, New York.  

Mass Filings. To increase the efficiency of administration and resolution of arbitrations, in the event 100 or more similar arbitration demands (those asserting the same or substantially similar facts or claims, and seeking the same or substantially similar relief) presented by or with the assistance or coordination of the same law firm(s) or organization(s) are submitted to NAM (or another arbitration provider selected in accordance with the provisions set forth herein if NAM is unavailable) against Versant within reasonably close temporal proximity (“Mass Filing”), the parties agree, subject to the provisions of this “Mass Filings” paragraph: (A) to administer the Mass Filing in batches of 100 demands per batch (to the extent there are fewer than 100 arbitration demands left over after the batching described above, a final batch will consist of the remaining demands); (B) to designate one arbitrator for all demands in each batch; (C) to accept applicable fees, including, without limitation, any related fee reduction determined by NAM (or another arbitration provider selected in accordance with the provisions set forth herein if NAM is unavailable if NAM is unavailable) in its discretion; (D) that fees associated with a demand for arbitration included in a Mass Filing, including, without limitation, fees owed by Versant and the claimants, shall only be due after your demand for arbitration is included in a set of batch proceedings and that batch is properly designated for filing, processing, and adjudication; and (E) that this process of batched proceedings  shall continue until each demand (including your demand) is adjudicated or otherwise resolved. If your demand for arbitration is included in the Mass Filing, any statute of limitation applicable to your claims will remain tolled until your demand for arbitration is decided, withdrawn, or settled.

Arbitrator selection for each batch shall be conducted to the greatest extent possible in accordance with the applicable NAM rules and procedures for such selection and shall be subject to any rights to strike an arbitrator provided under applicable state law if the rights granted by law exceed those provided for in the NAM rules. In accordance with applicable law and to the extent an in-person proceeding is deemed necessary by the arbitrator or mutual party agreement, the arbitrator will determine the location where the proceedings will be conducted.

You agree to cooperate in good faith with Versant and the arbitration provider to implement such a “batch approach” or other similar approach to provide for an efficient resolution of claims, including, without limitation, the payment of combined reduced fees, set by NAM in its discretion, for each batch of claims. The parties further agree to cooperate with each other and the arbitration provider or arbitrator to establish any other processes or procedures that the arbitration provider or arbitrator believe will provide for an efficient resolution of claims. For example, if the number of cases filed makes batches of 100 cases too small for the efficient resolution of all filed claims, you and Versant agree that NAM may increase the batch size or transfer cases between batches as determined in the reasoned discretion of the NAM procedural arbitrator, following the input of the parties. Any and all disagreements between the parties as to whether this provision applies or as to the process or procedure for batching shall be resolved by a NAM procedural arbitrator.

This “Batching” provision shall in no way be interpreted as increasing the number of claims necessary to trigger the applicability of NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures or authorizing class arbitration of any kind.

Arbitrator’s Authority and Arbitration Award. The arbitrator shall be empowered under this Arbitration Agreement to grant whatever relief would be available in a court under law or in equity. The arbitrator has the right to impose sanctions in accordance with the arbitration provider’s rules and procedures for any frivolous claims or submissions the arbitrator determines have not been filed in good faith, as well as for a party’s failure to comply with this Arbitration Agreement or the Informal Dispute Resolution Process.  

The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator will have the authority to award monetary damages on an individual basis and to grant, on an individual basis, any non-monetary remedy or relief available to an individual to the extent available under applicable law, the arbitral forum’s rules, and this Arbitration Agreement. The parties agree that the damages and/or other relief must be consistent with these TOS, including but not limited to the paragraphs titled “Class Arbitration and Collective Relief Waiver” and “Limitation of Liability” as to the types and the amount of damages or other relief for which a party may be held liable.

Except for decisions in arbitrations that are joined together in a single batch, no arbitration award or decision will have any preclusive effect, except to preclude the same or similar claims and issues addressed by the award from being re-arbitrated between the same parties. Attorneys’ fees will be available to the prevailing party in the arbitration only if authorized under applicable substantive law governing the claims in the arbitration.

Exceptions to Informal Dispute Resolution and Arbitration Agreement. Notwithstanding the parties’ agreement to resolve all disputes through the Informal Dispute Resolution process and, if necessary, binding arbitration:

  • Either party’s claims of infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret (and any motions to enforce such proceedings) shall be exclusively brought in the state and federal courts located in the City and County of New York, New York.
  • Either party may elect to have disputes or claims resolved in a small claims court regardless of what forum the filing party initially chose, provided the disputes or claims are within the scope of that court’s jurisdiction. Judgments of small claims courts may be enforced as set forth in the rules of such court.
  • Either party may apply to any court of competent jurisdiction for a provisional remedy in connection with an arbitrable controversy, including without limitation injunctive relief.
  • Either party may elect to have disputes regarding whether a complaining party has satisfied the Informal Dispute Resolution procedures resolved by a court as a precursor to arbitration.
30-Day Right to Opt Out. You have the right to opt out and not be bound by the Arbitration Agreement by sending written notice, signed by you, of your decision to opt out to the following address: [email protected]. The notice must be sent within 30 days of September 30, 2025 or your first use of the Versant Services, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of the Arbitration Agreement. If you opt out of the arbitration provisions, Versant also will not be bound by them.

If you opt out of the Arbitration Agreement, you may exercise your right to a trial by judge, as permitted by applicable law, but any prior existing agreement to arbitrate disputes under a prior version of the Arbitration Agreement will not apply to claims not yet filed. If you opt out of the Arbitration Agreement, you will not be opting out of any other provisions of these TOS and you agree to be bound by all other provisions of these terms, which shall remain in effect as allowable by law.  

Changes to this Arbitration Agreement. Versant will provide 30 days’ notice of the date of any material changes to this Arbitration Agreement. Changes will become effective on the 30th day and apply to all claims not yet filed, regardless of when they accrued. If you consent to these terms on or before the 30th day or continue to use the Versant Services after the 30th day, you agree that any unfiled claims are subject to the revised clause. If Versant changes this Arbitration Agreement after the date you first accepted it (or accepted any subsequent changes to the agreement), you agree that your continued use of the Versant Services 30 days after such change will be deemed acceptance of those changes. If you do not agree to such change, you may opt out of this Arbitration Agreement by emailing an opt-out notice to [email protected] before the 30-day period expires.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE BETWEEN YOU AND VERSANT THAT IS NOT SUBJECT TO ARBITRATION FOR ANY REASON MAY ONLY BE PURSUED BY YOU ON AN INDIVIDUAL BASIS, AND YOU MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

Jury Trial Waiver

IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERSANT AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND VERSANT UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY ARISING OUT OF OR RELATING TO THESE TOS OR USE OF THE VERSANT SERVICES.

  1. Applicable Law, Jurisdiction, and Venue
  1. Applicable Law. To the extent permitted by applicable law, these TOS, any Supplemental Terms, and the relationship between you and us shall be governed by the laws of the U.S. and the State of New York without regard to its conflicts of law provisions. Except as provided in applicable Supplemental Terms, you agree that the Convention on Contracts for the International Sale of Goods does not apply to your use of the Versant Services or these TOS. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country in which you reside.
  2. Jurisdiction and Venue. To the extent permitted by applicable law, any action or proceeding arising from, relating to or in connection with these TOS will be brought exclusively in the federal or state courts located in New York County, New York, and you irrevocably consent to the personal jurisdiction of such courts and agree that it is a convenient forum and that you will not seek to transfer such action or proceeding to any other forum or jurisdiction, under the doctrine of forum non conveniens or otherwise.
  1. Purchases and Payments.
  1. Orders. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order.  We also reserve the right to correct an order in the event of an error in an order confirmation, processing or delivery, and revise your order accordingly, or cancel your order and issue a refund. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail, phone number, or physical address provided when you placed the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).
  2. Pricing, Payment, and Refunds.  All prices will be in U.S. Dollars, unless otherwise stated. Prices are subject to change without notice. We cannot confirm the price of an item until after your order is placed. Pricing errors may occur. We reserve the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from us. We may, in our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products online may differ from pricing for product sold in Versant retail stores. You agree to pay all applicable charges and fees (including taxes, shipping and handling) related to any purchase you make on or through the Versant Services, which are described upon checkout. Applicable taxes may vary depending on the jurisdiction. Purchases may be made using one of the available payment methods reflected at the time of checkout. Available payment methods may vary based on your location. By providing your designated payment method, you authorize Versant and/or its designated third-party payment processor, as applicable, to charge you via the payment method that you specify at the time of purchase. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Versant Services must be accurate, complete, and current. You represent and  that you have the legal right to use the payment method you provide. Purchases are final and non-refundable, except as required by applicable law, at our discretion, or in accordance with applicable Versant policies.
  3. Shipping and Delivery; Title and Risk of Loss. We may not ship to all locations outside of the U.S. If we do not ship to your location, you will be notified when trying to place your order. For orders that are shipped outside of the U.S., you may be required to pay taxes and duties upon delivery. Knowledge and payment of these fees is your responsibility, and we do not reimburse such fees. For more information, please check with your local customs before placing your order. All items purchased are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our tender of the item to the carrier.
  1. Additional Terms
  1. Notice for California Users.  Under California Civil Code Section 1789.3, California users of the Versant Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210, or online at https://www.dca.ca.gov/webapps/gencomplaint.php.
  2. No Waiver.  No failure or delay by us in exercising any right, power or privilege under these TOS will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege under these TOS.
  3. Severability.  Unless otherwise expressly provided herein, the invalidity or unenforceability of any provision of these TOS will not affect the validity or enforceability of any other provision, all of which will remain in full force and effect.
  4. Entire Agreement.  These TOS represent the entire understanding of the parties regarding its subject matter and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter, and may not be amended, altered or waived except in writing by the party to be charged. The paragraph or section titles in these TOS are for convenience only and have no legal or contractual effect.
  5. Section titles. The section titles in these TOS are for convenience only and have no legal or contractual effect.
  6. Assignment.  These TOS are binding upon and shall inure to the benefit of parties and their respective successors, heirs, executor, administrators, personal representatives and permitted assigns.  You shall not assign your rights or obligations hereunder without our prior written consent and any assignment without our consent shall be void and invalid at the outset.
  7. Electronic Notice. You consent to receive notices, including agreements, disclosures, and other communications, electronically from us at the email address you have provided. You agree that these electronic notices satisfy any legal requirements that such communications be in writing.
  8. Marketing Communications. You can unsubscribe from our marketing emails via the unsubscribe link provided in the emails.  You will continue to receive administrative messages from us, such as order confirmations, subscription renewal notices or other communications regarding our relationship or transactions with you.
  1. Text/SMS Messaging. Additional terms and conditions relating to your receipt of SMS/text messages from Versant, including instructions on how to opt-out, can be found at the following link: Versant SMS Terms and Conditions.
  1. Designation of Agent. You hereby appoint us as your agent with full authority to execute any document or take any action we may consider appropriate to confirm the rights granted by you to us in these TOS.
  2. Non-breach. Our failure to comply with these TOS because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond our reasonable control shall not be deemed a breach of these TOS.
  3. Survival.  The provisions of these TOS which by their nature should survive the termination of these TOS shall survive such termination, including but not limited to the restrictions, disclaimers, limitations, our rights to use content, limitation of liability in Section 7, rules regarding dispute resolution in Section 8, and the general provisions in this Section 11.
  4. Contact Us.  If you have any questions or concerns about these TOS, or to report any violations of these TOS, please contact us at: [email protected].